Introduction
At Meeravii, customer satisfaction is our priority. This Refund & Cancellation Policy outlines the terms under which orders may be cancelled, returned, or refunded. By making a purchase on our website, you agree to this policy.
1. Order Cancellation
- Orders can be cancelled within 24 hours of purchase, provided the order has not already been processed or shipped.
- To request a cancellation, please contact us at support@meeravii.com with your order details.
- Once the order is shipped, cancellation requests cannot be accepted.
2. Refunds
- Refunds are applicable only if the product is defective, damaged, or not as described.
- Refund requests must be made within 7 days of product delivery.
- Refunds will be issued to the original payment method within 7–10 business days after approval.
3. Returns
- Returned items must be unused, in original packaging, and include all tags and accessories.
- Products not meeting these conditions may not be eligible for a refund.
- Return shipping costs may be borne by the customer unless the product is defective or incorrect.
4. Non-Refundable Items
The following items are not eligible for return or refund:
- Perishable goods (e.g., food, flowers).
- Personal care and hygiene products.
- Gift cards or downloadable software.
- Customized or personalized items.
5. Exchange Policy
Exchanges are allowed only for defective or damaged products. Please contact our support team to initiate an exchange request.
6. Policy Updates
We may update this Refund & Cancellation Policy from time to time. Any changes will be reflected on this page with the updated effective date.
Contact Us
- Company: Meeravii
- Email: support@meeravii.com
- Address: [Insert company address here]